Delete your Baby Cam account
Delete online
Open the parent viewer, sign in to your existing browser identity or recover owner access using your private recovery code, then open Settings. Household owners select Delete household and account. Other users select Delete my account to delete their own account and device access while preserving other household accounts. Deletion is available without Premium. Confirm the irreversible action.
Delete in the Android app
Open Settings. Owners select Delete household to revoke every paired device and remove saved household activity. Other users select Delete account to permanently delete their own account, device access and camera activity while preserving other household accounts. Confirm deletion. You can also contact support below to request deletion. The owner can remove an individual device from Family or clear activity from Activity.
Delete activity without deleting your account
In the Android app, the household owner can open Activity → Clear activity history → Clear history. This removes saved household monitoring and sound-event metadata. The household, paired devices and subscription remain available. New monitoring can create new activity. If you cannot use this control, email info@appsurge.app to request deletion of activity data; we will verify household ownership. Do not send recovery or pairing codes. Activity metadata is otherwise retained for up to seven days. Google and RevenueCat transaction records follow their separate retention policies.
If you cannot recover access
Email info@appsurge.app to request account deletion. We will verify ownership before deleting household data. Never email a private recovery code or pairing code.
Subscription and retained records
Cancel your subscription separately in Google Play. Transaction records held by Google and RevenueCat follow their retention policies. Minimal revoked-device tombstones remain to prevent old backups from restoring access.